99exch Privacy Policy
At 99exch, safeguarding your privacy and personal information is a top priority. By creating a 99exch ID or using the platform, you agree to this Privacy Policy.
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1. Information We Collect
- Personal Information: Full name, DOB, mobile, email, bank/payment details, government-issued ID for KYC.
- Account Activity: Login timestamps, betting history, deposits/withdrawals, bonus usage, games played.
- Device & Technical Info: Device type, OS/browser, IP address, location, cookies/tracking for optimization and fraud detection.
2. How We Use Your Information
- Account management and verification.
- Secure transactions for deposits and withdrawals.
- Customer support and query resolution.
- Regulatory compliance (KYC, AML, legal obligations).
- Marketing & promotions personalization.
- Platform improvement and analytics.
- Fraud prevention and misuse detection.
3. Sharing of Information
- Shared only with regulatory authorities, authorized service providers, or to protect legal rights.
- 99exch does not sell or rent your personal data.
- Third parties are bound by confidentiality agreements.
4. Security Measures
- SSL encryption for transactions and data.
- Secure servers with restricted access.
- Mandatory KYC verification.
- Optional two-factor authentication (2FA).
- Users should maintain strong passwords and secure devices.
5. Cookies & Tracking Technologies
- Remember login sessions and preferences.
- Personalize content and promotions.
- Track activity for analytics and detect suspicious behavior.
- Users can manage or disable cookies in browser settings, some features may be limited.
6. Responsible Gaming & Data Use
- Monitor betting patterns and detect risky behavior.
- Provide self-exclusion or account suspension tools.
- Send responsible gaming alerts to users.
7. User Rights
- Access personal information.
- Request corrections or deletion of inaccurate data (subject to legal requirements).
- Opt-out of marketing communications.
- Submit requests via WhatsApp or email; responded per privacy laws.
8. Children’s Privacy
- Services are strictly for users 18+.
- No data knowingly collected from minors; accounts found to belong to minors will be suspended or terminated.
9. Third-Party Links
- Links may lead to external sites; 99exch is not responsible for their privacy practices.
- Users should review privacy policies of any third-party services they use.
10. Data Retention
- Data retained as long as necessary for account management, legal obligations, dispute resolution, or platform improvement.
- Inactive accounts may be archived or deleted per applicable laws.
11. Changes to Privacy Policy
- Policy may be updated at any time; updates posted with "Last Updated" date.
- Continued use of platform implies acceptance of changes.
- Users encouraged to check the page regularly.
12. Liability Disclaimer
- Users responsible for safeguarding login credentials.
- Accept inherent risks of online transactions.
- 99exch not liable for unauthorized access caused by compromised passwords, devices, or negligence.
Your privacy is critical. By using 99exch, you acknowledge and accept this policy. We remain committed to protecting your information while providing a safe, secure, and enjoyable betting experience.
