Our support team is here to ensure your 99exch journey is smooth, safe, and enjoyable. Reach us anytime via WhatsApp, email, or website tools.
Our Commitment
We provide reliable, fast, and secure customer support for login issues, deposits, withdrawals, live betting, casino games, app help, and account security. Our goal is to make every interaction stress-free and effective.
How to Reach Support
- WhatsApp Support – Instant help, responses within 1–3 minutes, 24/7 availability.
- Email Support – Ideal for detailed queries, KYC verification, withdrawal proofs, or technical escalations. Response time: 1–8 hours depending on timing.
- Official Website Support Tools – Secure in-app or website-based query submission.
WhatsApp Support – Instant Help
Use WhatsApp for urgent issues such as account creation, login/reset issues, deposits, withdrawals, live betting assistance, casino support, and app troubleshooting. Tap the WhatsApp Support button on the website to start chatting instantly.
Email Support
Best for long-form or documentation-required queries like KYC verification, withdrawal proofs, account reviews, or technical escalations. Our team reviews each email carefully to ensure accurate guidance.
Support Services
- 99exch ID & Login Assistance – Create IDs, reset passwords, recover blocked accounts.
- Deposit & Withdrawal Support – UPI, Paytm, NetBanking, e-wallets, and KYC guidance.
- Live Casino & Sports Queries – Rules, settlements, and strategy help.
- App Support – Download, installation, permissions, and troubleshooting.
- Bonuses & Promotions – Activation, eligibility, and wagering guidance.
- Account Security – 2FA setup, suspicious activity reports, and temporary account locks.
Why Players Trust 99exch Support
- Fast Response Times – WhatsApp: 1–3 minutes, Email: 1–6 hours.
- Available 24/7/365 – Including holidays and match days.
- Expert Assistance – Trained in betting rules, payments, casino games, and technical issues.
- Secure & Private – All communication is encrypted and confidential.
- Player-First Resolution – Focused on solving issues efficiently.
FAQs
- Q: How fast can I get support on WhatsApp?
A: Most queries are answered within 1–3 minutes.
- Q: Is customer support available 24/7?
A: Yes, all day, every day, including holidays.
- Q: Does 99exch help with withdrawal failures?
A: Yes, we track and resolve payment issues quickly.
- Q: Can I get assistance with bonuses or cashback?
A: Absolutely, including eligibility and claim steps.
- Q: What are the official support channels?
A: WhatsApp and email, accessible through the official website.